PRIVACY POLICY

Saurabh Group Tuition (SGT)

Your privacy is important to us. This policy explains how we collect, use, store, and protect your personal information when you use the SGT application.

1. Information We Collect

We collect the following information to provide and improve our educational services:

• a) Student Information
  • Full name, username, and password (authenticated via Firebase Authentication)
  • Class/Standard and enrolled subjects
  • Profile photograph (stored on Firebase Storage)
• b) Parent/Guardian Information
  • Father's name and contact number
  • Mother's name and contact number
• c) Academic Data
  • Test results and marks (subject-wise)
  • Quiz attempts, scores, and answer records
  • Attendance records (date, status: Present/Absent/Late)
• d) Financial Data
  • Total fee, paid fee, and remaining balance
  • Fee receipts (month, year, amount, payment mode, receipt number)
• e) Communication Data
  • Doubt/Query submissions including text messages, attached images, and voice recordings
  • Push notification tokens (Firebase Cloud Messaging)
  • Important notes and announcements
• f) Device & Technical Data
  • Device push notification token for FCM
  • Local session preferences (DataStore)

2. How We Use Your Information

Your information is used exclusively for the following purposes:

• Academic Management: Tracking student performance, recording test/quiz results, and managing attendance.
• Fee Management: Recording fee payments, generating digital receipts, and tracking payment history.
• Communication: Sending push notifications about assignments, quizzes, important announcements, and responding to student doubts/queries.
• AI Study Assistance: Providing personalized academic guidance through the on-device AI Study Buddy chatbot. All AI processing occurs locally on your device — no academic data is sent to external AI servers.
• Administration: Enabling the institute administrator to manage student enrollment, academic records, gallery, and communications.

3. Data Storage & Security

We take the security of your data seriously:

• Cloud Storage: All data is stored securely using Google Firebase services (Firestore Database and Firebase Storage) with industry-standard encryption.
• Authentication: User authentication is handled by Firebase Authentication with encrypted credential storage.
• Local Storage: Session information is stored locally on your device using Android DataStore with app-private storage.
• No Data Sale: We do not sell, rent, or trade your personal information to any third parties.
• Access Control: Student data is accessible only to the respective student and the institute administrator. Students cannot view other students' data.

4. Third-Party Services

This application uses the following third-party services:

• Google Firebase: For authentication, database (Firestore), file storage (Firebase Storage), and push notifications (Firebase Cloud Messaging). Firebase's privacy policy applies to the infrastructure level.
• Google MediaPipe: For the on-device AI chatbot (Study Buddy). The AI model runs entirely on your device — no personal data is transmitted to external servers for AI processing.
• Coil Image Loading: For loading and displaying images within the app.

We do not integrate with any advertising networks, analytics platforms, or social media tracking services.

5. Permissions We Request

The app requests the following device permissions:

• Internet: Required for syncing data with Firebase and receiving notifications.
• Push Notifications: To deliver academic announcements, quiz alerts, and doubt responses.
• Storage / Media Images: To upload profile photos, gallery images, and doubt attachments.
• Record Audio: To record voice notes for doubt/query submissions.
• Vibrate & Wake Lock: For notification alerts.

6. Children's Privacy

Saurabh Group Tuition serves students of Classes I through XII, which may include children under the age of 13. We are committed to protecting children's privacy:

• Student accounts are created solely by the institute administrator, not by the children themselves.
• Data is collected only for legitimate educational purposes including academic management, performance tracking, and communication.
• By enrolling a student at Saurabh Group Tuition, parents/guardians provide implicit consent for the collection and use of their child's academic data as described in this policy.
• Parents/guardians may contact us at any time to review, modify, or request deletion of their child's data.

7. Data Retention & Deletion

• Student data is retained for as long as the student is enrolled at Saurabh Group Tuition.
• The administrator may delete a student's profile and all associated data (test results, receipts, attendance, doubts) from the system at any time.
• Upon deletion, all data associated with the student is permanently removed from Firebase Firestore and Firebase Storage.
• Users or parents/guardians may request data deletion by contacting the administrator directly.
• Local session data on the device is cleared upon logout.

8. Your Rights

As a user of this application, you have the right to:

• Access: View your personal and academic data through your student portal.
• Correction: Request correction of inaccurate data by contacting the administrator.
• Deletion: Request deletion of your data by contacting the administrator.
• Withdraw Consent: You may stop using the application at any time. Contact the administrator to delete your account and associated data.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.

• Users will be notified of material changes through in-app push notifications.
• The updated policy will be accessible from within the app at all times.
• Continued use of the app after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: